SimpleTransparentHonestSecure

Privacy Policy

We adhere to robust privacy and security principles. This policy details our approach to managing your personal data.

At Exalca Technologies Pvt Ltd, we are committed to protecting the privacy and confidentiality of the personal information shared by our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, and services.

Information We Collect

We may collect personal and technical information through our website, customer interactions, and service engagements, including:

  • Personal Information: Name, email address, phone number, company name, and other contact details provided by you
  • Transaction Information: Details related to purchases, payments, invoices, and service requests
  • Usage Information: Information about how you use our website, products, and services, including pages visited and actions performed
  • Device Information: IP address, browser type, operating system, device identifiers, and access logs

How We Use Your Information

The information collected is used to support our business operations and improve customer experience, including to:

  • Deliver requested products and services
  • Process payments and transactions
  • Respond to inquiries and provide customer support
  • Send service updates, newsletters, and relevant business communications
  • Improve our website functionality, service quality, and user experience
  • Analyze usage trends and enhance performance
  • Comply with legal, regulatory, and contractual obligations

Sharing of Information

We may share your information only when necessary and in accordance with applicable laws, including with:

  • Trusted third-party service providers and technology partners
  • Payment processors and infrastructure support vendors
  • Business partners for service delivery or integration requirements
  • Government authorities, regulators, or law enforcement when legally required
  • Third parties in connection with mergers, acquisitions, or restructuring activities

We do not sell, rent, or trade your personal information to third parties.

Data Security

We maintain appropriate technical and organizational safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction. These measures include secure access controls, encryption, system monitoring, and periodic security reviews.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize your browsing experience. You may manage cookie preferences through your browser settings.

Your Rights

Depending on applicable privacy laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Restrict or object to certain processing activities
  • Request a copy of your data in a portable format

To exercise these rights, please contact us using the details provided below.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. Updated versions will be posted on this page with immediate effect.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Exalca Technologies Pvt Ltd

#275, 3rd Floor, 13th Cross Rd, Sector 4, HSR Layout, Bengaluru, Karnataka 560102